@donnkirsch Your post showed you are using the TurboTax Free Edition Online.
If you actually purchased the TurboTax desktop Premier edition for tax year 2024, then you should have installed the software on your personal computer and entered the license code during installation. Did you do this?
See this TurboTax support FAQ for installing the TurboTax desktop software with a license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...
