You have posted on a thread that has been inactive for a year. Please clarify what activity you are having trouble with in TurboTax Desktop, if the information below doesn't address it.
If you are having trouble submitting your return online for filing:
Connecting to the Internet is required to update TurboTax and ensuring your completed tax return is accurate and ready to file. Hardwired connections work best. Try another browser - Chrome generally works well.
Try exiting the program and reentering, or restarting your device.
To check your Internet connection:
- Open your browser and go to a website that you haven't visited in a while. If you can't access the site, your connection isn't working. Contact your Internet service provider for assistance
- Set up your firewall software so TurboTax can download updates and state programs
Please see this help article for more information and tips to check and restore your Internet connection for using TurboTax.
If you confirmed that all of the procedural steps were followed, you have a good connection, and your original return was fully processed, and you still get the transmission error message, please click here for information to contact TurboTax customer support.
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