MarilynG1
Expert Alumni

Get your taxes done using TurboTax

Try deleting your State (from File menu), clearing your Cache and Cookies for 'all time' instead of last week.

 

Disable all anti-virus software (including modem), not just ad blocker.

 

Run as Administrator.

 

Download state again.

 

Close TurboTax and re-open it to receive updates. 

 

Be sure TurboTax and all related files are saved on your C drive.

 

Here's more info on Troubleshooting TurboTax Desktop Issues.

 

You can also Contact TurboTax Support

 

@lerman 

 

 

 

 

 

 

 

 

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