It probably is difficult--tax deadline is days away and they are swamped. You can try posting questions here in the user forum--it might be faster.
You are posting from TurboTax Live. You can arrange for Live help with your questions from 5 a.m. to 9 p.m. Pacific time.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
