TurboTax support would be the first avenue to use for assistance. Yes, I know it is a pain to get to support, but once you do you should be able to request Technical support for your installation.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Another option is to do a manual update for your install.
See this TurboTax support FAQ for how to manually update - https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax...
There some very good volunteers on this forum who are quite knowledge using the software, so I will page one of them to see if he has any ideas - @SteamTrain
