@jrad88af wrote:
I did all this when I was inputting everything and still getting charged when I reach the end. This isn’t my first time inputting my taxes on my own.
If you did all this -
In the My Info section of the program you need to indicate that you are active military. You must enter a Military W-2 in the Wages & Income section and after completing the W-2 on the screen labeled Let's check for uncommon situations you will need to check the box Active military duty
You should have received the discount.
Contac TurboTax support for this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
