Are you sure you used online TT? Or did you switch after 2020 and use desktop software----the CD/download? If you used desktop software, the files are stored locally on your own hard drive, and not stored online in an account. Have you checked your own hard drive?
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-...
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