If you purchased and downloaded the 2023 TurboTax Home & Business edition, you should have installed the software on your personal computer. Then start the 2023 return using the desktop edition you purchased.
You do not access the TurboTax online editions if you purchased one of the desktop editions.
See this TurboTax support FAQ for installing the desktop editions with a license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...
