- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
The fee for using TurboTax is the same whether you e-file or mail it in an envelope. The fee is for using the software, not for e-filing your tax return. If your e-file was rejected, you can either try to fix it and re-file, or you can print, sign and mail it. TT will not refund you for having a rejected e-file.
You received an email that we cannot see that tells you why your tax return was rejected.
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.
What is the rejection code or rejection message?
If it was rejected for AGI—-your 2022 AGI might not be in the IRS system if you filed late. Try using zero instead.
If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If that does not work and you still cannot e-file, then print, sign, and mail your tax return.