What year are you trying to file? Online is only good for 2023 now. Or are you using the Desktop program and trying to pay for the state efile? You have to print and mail all prior year returns.
For prior years you need to buy the Desktop program for each year. They only sell the last 3 years. You have to file each year separately.
How to prepare a prior year return
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25...
To do a prior year return you have to buy the Desktop program here,
https://turbotax.intuit.com/personal-taxes/past-years-products
You will need a full Windows or Mac to install it on.
