Yes if it keeps getting rejected you need to print and mail it. How to switch from Efile to mail. This one has a Video
https://ttlc.intuit.com/community/print-and-file/help/how-do-i-switch-from-e-file-to-file-by-mail-in...
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
