Huh? Not following you. There is only one thing called Advantage, the auto renew desktop program. You bought the Premier Desktop program. But you are in the Online version. You don't have to pay extra to upgrade to call support.
Did you accidentally use the Online version instead of your Desktop program? Online has the menu items down the left side in a black bar. The Desktop programs have the tabs going across the top.
Did you install the program and enter the 16 digit License Code to Activate it? Looks like you ended up in the Online version by mistake.
Sorry you can't apply the Desktop CD/Download program purchase to the Online version. (The App is just a portal to the Online version.) They are separate prices and work different. You have to pay for online and try to get a refund for the Desktop program. Or switch to your program.
To Continue in your Desktop program......
You need to install the program on your computer and move your online return to the Desktop program. You can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.
To continue in the desktop version see this…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
