The software is figuring out how much you owe. Have you entered everything? Look at your tax return. If you owe federal tax it is shown on line 37 of your Form 1040.
PREVIEW 1040
https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing
Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.
We do not know if you are preparing a state return---or what state-- but your summary will tell you if you owe the state. Or you can print out your state return and look at it to see if you owe the state.
Are you missing the "refund monitor" at the top of your screen that shows if you are getting a refund or if you owe tax due? Have you clicked on "Review" to make the refund monitor appear?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
