Does your credit card have a foreign billing address? This could be the issue.
Have you tried these troubleshooting tips:
- Enter your credit card manually. (Not using autofill)
- Enter your credit card info exactly as you see it on your card, including any abbreviations, punctuation, or middle initials in your name.
- Enter your address exactly as shown on your credit card statement from your financial institution.
- Make sure that you are using the phone number that your credit card company has on file for you.
If these tips do not help, you can try the following:
- Contact the card issuer at the number on the back of your credit card to verify that the name, phone number, and billing address are on file.
- Try another card.
Please click here for information on validating your credit card.
Please click here for information if your credit card transaction cannot be completed.
Please feel free to come back to TurboTax Community with additional information or questions or click here for help in contacting Turbo Tax Support.
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