Intuit Electronic Filing Center is unable to complete the transaction
by TurboTax • 
Updated December 22, 2025 5:52 PM
Some TurboTax Desktop customers may get an error when trying to e-file their tax return and want to pay their balance by credit card.
If you get an error that says the Electronic Filing Center can't complete your transaction, go back to your credit card billing information in the File section and verify that the information is valid. This error can also occur if your bank was unable to authorize the card.
If your billing information and card number are correct but the error continues, choose a different method of payment, such as direct debit, or pay by check.
You can pay at IRS.gov or your state Department of Revenue website. Make sure all tax payments are submitted by April 15, 2026.
