Did you get charged in November for the auto renew? You need to download the program. To access your download, sign in to your TurboTax Advantage account and look for My Downloads.https://turbotax.intuit.com/personal-taxes/cd-download/advantage
How to download from your Turbo Tax accounthttps://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...
Install and Activate the Desktop programhttps://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...
