Get your taxes done using TurboTax

We cannot tell what version of the software you used.  But not everything is free, despite all those "free, free, free" ads.  Only the simplest of returns can be prepared and filed for free when you use regular online TurboTax.  So you need to check and see just what you have strayed into:

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

If you used the wrong software then you can still make a change if you have not filed.     You may have confused the Free Edition with Free File and they are not the same.  If you were in Free File there would never be a fee for anything whatsoever.  You can only use Free File if you qualify, though, and you need to go the the correct site to use it.  You must also use a different account and user ID--not the same one you used to prepare the return you are being charged for.

https://turbotax.intuit.com/taxfreedom/

 

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**