The child tax credit is first applied to your tax liability. If your tax owed has been reduced to zero, then the rest of the CTC is put on line 28 as the "additional child tax credit" and is added to your refund.
Look at your 2023 Form 1040 to see the child-related credits you received
PREVIEW 1040
https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing
Child Tax Credit line 19
Credit for Other Dependents line 19
Earned Income Credit line 27
Additional Child Tax Credit line 28
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