Sounds to me like you might have ended up in the Online version instead of the Desktop program. Did the CD load and install? Is there a black menu bar on the left side? That is the Online version. Or are the tabs going across the top in a blue bar?
I see people all the time that have bought the CD/Download Desktop Software but then somehow ending up using the Online version and didn't know it. If that happened to you, you can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.
