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Get your taxes done using TurboTax
Does your account say that the return was "accepted?" If it says the return was accepted, then perhaps you are not using the correct information when you check the IRS refund site. Are you using the refund amount from line 35a of your Form 1040?
If your account says "rejected", "ready to mail" or "printed" then the return was not filed unless you personally put it in an envelope and mailed it. Did you mail it?
If it was rejected, or not mailed, then you can fix it and re-file it, or print, sign and date it in ink, and mail it in. TurboTax does not mail it for you.
If it was rejected:
You received an email that we cannot see that tells you why your tax return was rejected.
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?
If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system. Try using zero instead.
If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If that does not work and you still cannot e-file, then print, sign, and mail your tax return.