@Ms-GAM wrote:
I'm receiving the same freaking message!!! I've changed my password and still it's saying the same thing. TT needs to get it together, or people are going to stop using this software. i can't efile because of this nonsense!!
You are posting on a thread that is over 4 years old.
See this TurboTax support FAQ for changing your TurboTax account information - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/change-turbotax-login...
Or you can contact TurboTax support for assistance with this password issue.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
