Get your taxes done using TurboTax

Before you filed your tax return using the TurboTax online editions, in the File section of the program in Step 1 you were shown the TurboTax account fees.   There was no way that you could not have seen the screen which had the account fees displayed.

On the following screen you were asked to either pay the TurboTax account fees with a credit/debit card or use the option to have the TurboTax account fees paid from the federal tax refund, which has a $39 service charge for this option.  Apparently you chose to have the account fees paid from the federal tax refund.

 

If your federal tax refund was delayed then TurboTax will debit your bank account to pay the account fees.  You would have received at least 3 emails before the bank account was debited where you could have contacted TurboTax to make arrangements for payment.

See this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/bank-account-auto...