TiffanyL
Intuit Alumni

Get your taxes done using TurboTax

@HHNY 

 

Have you tried the steps provided below? 

 

  • Log completely out of your TurboTax account
  • Clear cache and delete cookies
  • Then log back in and see if you are still having the same issue

You may want to also try using a different web browser. I also provided a FAQ link below that may assist you:

 

How do I solve my e-filing issue?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"