See if any of these help
How to download your software from Turbo Tax
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo...
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
How to download the state program in Windows…..
https://ttlc.intuit.com/community/installing/help/download-turbotax-state-windows/00/26016
How to download the state program in MAC…..
https://ttlc.intuit.com/community/installing/help/download-turbotax-state-mac/00/26002
