Check that you're entering the code exactly as it appears on your CD insert or copy and paste it directly from your Downloads.
If you receive an error code with a message saying, “All available activations for that code have been used,” that means your code has already been used the maximum number of times, and therefore can’t be used to install the software on another computer. TurboTax can be installed on up to five computers using the same license code.
If you receive either one of these errors, wait a few minutes and re-enter your license code:
Sorry, we're experiencing a problem on our end. Please try again later. Error code: 620
There was an error with validating your license code, please try again later. Error code: 630
If you’re still having trouble with your code, Contact us.
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.
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