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Get your taxes done using TurboTax
You appear to be using online Premier. The "five federal e-files" comes with the CD/download, not online software. Did you purchase the CD/download and use online by mistake? or were you confused as to the pricing of online?
We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.