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Get your taxes done using TurboTax
We cannot tell what software you are using because it is not showing up here in the user forum. Are you saying that you paid for the Self-Employed Live software online? The one that includes live expert help from a CPA?
You say that your e-file was rejected the "first " time...and that you had to re-file it. Was it accepted when you re-filed it? Or do you still need help to get the return filed?
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number