TiffanyL
Intuit Alumni

Get your taxes done using TurboTax

@davidlorence06 

 

As long as you haven't already paid with a credit card or had the TurboTax fee taken from your refund, you can clear and start over. Please see the FAQ link provided below for further assistance. If this does not resolve your issue, I would suggest contacting TurboTax Customer Support for further assistance:

 

How do I switch to a cheaper TurboTax Online product?

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