Did you buy the CD from Costco or the download version from Costco online? I bought the CD from Costco. If you bought the CD, Download it instead. Downloading better for many reasons.
There should be a card in the CD case or on the CD envelope that says how to download it and you will need the 14 or 16 digit code from it to enter.
How to install the Desktop CD/Download program with a License Code
How to install TurboTax CD/Download software with license code
Here's what I did........
Go to installturbotax.com
Log into my account or create a new account
Enter Code, it didn't look like it was formatting it right but I waited
and it put the dashes in the right places
Download showed up in my Account
I first clicked on the little blue "copy code"
Then clicked on the big Window Download button
It downloaded the exe file in the bottom left, then I clicked on it to
start the install
Launch TurboTax
Do Updates - took a long time but it updated
But it didn't restart. Didn't restart last year either
So clicked on desktop icon to launch
When the Activation box came up I just did Ctrl+V to paste the License
Code that was still in my clipboard. It worked!
