@cgaiddon It was that way last year too, maybe even the year before. Yes, There is a problem if you first installed from the CD. It doesn't connect you to an account you can find. You have to call in and ask for the download and a new License Code. Hopefully you get a customer service person who knows about it.
See this FAQ. It says....you can download your software directly from TurboTax. But, keep in mind, you can't use both the CD and the download — you must use or or the other.
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
Another user posted this. If you have a computer with a CD drive or know someone, you can try copying the CD to a USB flash drive and use that to install the program.
