More likely you made mistakes when you prepared your tax return. Lots of people made mistakes that resulted in reduced refunds. Your refund amount is not "solid" if it was based on incorrect data entered by you.
You mention not getting a state refund but then you mention the franchise tax board. You may be confused as to the sources of the refunds. Your federal refund comes from the IRS. You filed a Form 1040 that went to the IRS. Since you are mentioning the tax franchise board---that sounds like you are in California. Your state refund comes from the state tax franchise board and you send the state a Form 540 if you live in CA.
If you chose to have your TurboTax fees deducted from your refund, those fees came out of your federal refund, not your state refund.
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...
Federal and state refunds come from completely separate entities, There is no rule as to which one will come first or how much time there will be between their arrivals.
TurboTax does not get any information from the IRS after you file your tax return, so no one at TT knows why your refund was less.
Sometimes we can make an educated guess as to the reason for your reduced refund if you mention specific amounts--for example if your refund was short by $1400 per person---it is likely to be a mix up regarding the 3rd EIP payment. If you received the 3rd stimulus check of $1400 per person in 2021 then you got letter 6475 from the IRS about it. You needed to enter the amount you received. If you already received that money then line 30 on your Form 1040 should have been blank.
If it is short by $1800 or $1500 or a multiple of that amount --- maybe a mixup regarding the advance child tax credit payments. If you received monthly child tax credit payments of $250 or $300 per month between July and December of 2021, then you got letter 6419 from the IRS, and you were required to enter the amount of the advance payments. Only the remaining amount of the CTC should have been on line 28 of your Form 1040.
The IRS knows how much they sent to you for the 3rd stimulus check and they know how much they sent for advance child tax credit payments. If you answered something incorrectly on your tax return then the IRS made a correction that resulted in a reduced refund for you.
Or---the fees you were supposed to pay for using TurboTax + the "refund processing fee" charged by the third party bank….
Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
What is Refund Processing Service?
The IRS will send you a letter that explains why your refund was reduced or why you owe more. Meanwhile it might help you to check your online IRS account.
https://www.irs.gov/payments/your-online-account
https://blog.turbotax.intuit.com/tax-refunds/why-is-my-tax-refund-not-what-i-expected-49240/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
