Get your taxes done using TurboTax
Started 2021 taxes online, and exported crypto transactions for desktop processing. It is still there ...
Now all online and desktop work is missing. No it is not ... you need to log into the same account, complete a few interview screens to unlock the prior year info ... see below.
Intuit online does not show me purchasing the online version (Amazon download purchase). Even if you did pay for the online 2021 program it will only show up when you can access the prior year information.
How to access prior online returns
Maybe you are in the wrong account … many people have multiple TT accounts and forget how to access them. Log out of the account you are in now to use the account recovery tool.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
