@MrAntoineP The IRS is severely backlogged. Even if you verified your identity, expect it to take at least several months before your refund arrives. Even under "normal" circumstances it takes about nine weeks after you verify your identity to get your refund. Anything involving a "human" is going to take longer now. The "bar" you see on the TurboTax site means pretty much nothing. TurboTax does not get any information after you file your tax return. That "bar" only means that 21 days have gone by. The IRS does not share any information with TurboTax, so no one at TT even knows that you had to verify your identity. The IRS is your only source of information. You can continue to check the IRS refund site for information.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:
https://www.irs.gov/refunds
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
