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Level 1
posted Sep 17, 2025 3:42:18 PM

PDF for 2024 can't be opened

I saved and uploaded a PDF of my 2024 Taxes via their secure link to my accountant. I have not filed yet, so I was saving a PDF for our review.  He cannot open the file.  I have a Mac OS Sequoia 15.6.1. Please let me know what I can do so that he can open it.

thank you!

0 2 64
2 Replies
Employee Tax Expert
Sep 17, 2025 4:29:46 PM

Here are steps I'd like you to try. 

 

  1. Open the PDF on your mac.
  2. Go to the menu bar at the top of your screen and click File>Print.
  3. In the print dialog box that appears, look for a small "PDF" button in the bottom left corner.
  4. Click that button and select "Save as PDF" from the dropdown menu.
  5. Give the file a new name.
  6. Send that file to the accountant.

Will you please post back here if that resolves the issue?

Level 1
Sep 17, 2025 11:52:57 PM

Sorry, that did not work.  There is no small PDF button on the bottom left corner.   

Thank you.