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New Member
posted Feb 3, 2019 10:17:53 PM

Why does it say I have a card account open ?

It saids I opened an account Jan 28 when I haven’t ? A balance of 212? So, who could I contact for that ?

0 9 8919
9 Replies
Level 4
Feb 4, 2019 1:22:41 PM

Hey! 

 

TransUnion provides the credit reports in Turbo, so if something looks off, TransUnion can help with a dispute.

 

You can contact them from here! https://www.transunion.com/customer-support/contact-us-consumers

Level 1
Feb 5, 2019 12:34:46 PM

You need to report it to polocs dept immediately. You also want to contact the credit card company to insist they close the account ASAP! Tell them it is fraudulent , and that you have notified authorities. Then you have to dispute it with credit companies. All of them.

New Member
Feb 6, 2019 3:18:18 PM

What is polocs dept

New Member
Feb 7, 2019 1:11:30 AM

I wanted my refund directly deposited onto my Bank account. So what do I have a card account opened?

Level 4
Feb 7, 2019 6:22:54 AM

Hey @Kingdavii05! Not sure I understand, but if you send me a direct message I can try to help!

 

Level 1
Jul 30, 2020 8:10:26 AM

You have a new account at JPMCB CARD SERVICES on your TransUnion credit report. What does this mean? I don't recall open any card service with this company, if anyone know this please help!!

Level 15
Jul 30, 2020 8:13:54 AM

@tumzone wrote:

You have a new account at JPMCB CARD SERVICES on your TransUnion credit report. What does this mean? I don't recall open any card service with this company, if anyone know this please help!!

How to dispute something on your TransUnion credit report - https://www.transunion.com/credit-disputes/dispute-your-credit

Level 15
Jul 31, 2020 11:57:24 AM

@tumzone wrote:

You have a new account at JPMCB CARD SERVICES on your TransUnion credit report. What does this mean? I don't recall open any card service with this company, if anyone know this please help!!

JPMCB is JP Morgan Chase Bank.  You might have opened a Chase branded credit card, or a store credit card that is processed by Chase in the name of the store.  Or you might have overdraft protection on a Chase checking account (which can sometimes show up as a separate revolving debt account.)

 

If not, start by getting all 3 credit reports to see if this account is on all of them or only Transunion (which is where Turbo® gets its information).  Call Chase bank to verify the account.  If it is a case of identity theft, you will need to work with Chase to close the account.  If it is just a mistake with one credit bureau (maybe listing an account under the wrong person's name) call that credit bureau. 

 

You can get all your credit reports at www.annualcreditreport.com

 

Level 1
Jul 31, 2020 12:12:19 PM

@Opus 17 Thanks so much  for your answer. I did open Chase credit card, I was worried now I am relief!!!