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Level 1
posted Apr 18, 2020 6:47:17 AM

Stimulus payments

On the IRS page get my refund it states my funds were deposited into the account but I do not see anything. I've been trying to contact for days with no one available to help. How can I get answers or help explaining what has happened. The irs site clearly states it it as sent to the card and bank turbotax provided so where is the money 

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1 Replies
Level 15
Apr 20, 2020 8:05:08 AM

suggestions

 

1) get on the Greendot.com web site and see if there is a transaction there

2) it is possible the payment 'bounced' and in that case the IRS will be sending a paper check

 

you should get a letter from the IRS within two weeks of the payment being sent.