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New Member
posted Apr 1, 2020 1:32:55 PM

State eFiling fee

I  efiled the federal and state 2019 taxes and paid the state fee of 24.99 via credit card. When fed and state returns were rejected, I filed both by mail. Will I get an automatic credit for the 24.99?

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1 Replies
Level 15
Apr 1, 2020 2:52:04 PM

No you will not get an automatic credit.  Contact customer support.   Use the word "billing."

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time