Closed accounts will remain on your credit report for at least 7 years, but if you paid in full when you sold the home it should be labeled “paid-satisfied” or something similar. This helps your credit score. If it shows as an open account, you need to contact the lender directly.
Some account notations may not be visible in Turbo’s view of your credit file. You can get a complete copy of all three credit reports at www.annualcreditreport.com.