I received an email stating that their trying to take the money for processing my taxes from my checking account provided but I selected to have it taken directly from my refund.
We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.