Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 2:24:36 PM

payment

I preordered premier turbo tax on on 10/27/2019 and listed my visa signature card 5846 as payment. I had to canx that credit card with usaa and will get a newone. on my account today ilisted a new payme t with my visa debit card .do you show this change.idont want to get charged twice. i cant download until 11/05 2019.

0 1 828
1 Replies
Level 15
Oct 31, 2019 7:07:42 AM

No one in the user forum can look at your account.  Contact customer support to sort this out.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday