Because I owed a penalty on MN return I need to mail in. Please refund efile fee for $24.99
No one in this user forum can issue a refund. Contact customer support and use the word "billing" in your request.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday
Edit---the customer support hours :
They are available from 5 a.m. to 9 p.m. Pacific time