Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 15, 2020 9:56:39 AM

Nothing is working

I have a Turbodebit card, the phone doesn’t work , it keeps hanging up, the app doesn’t work at all , how can we know when or card gets loaded?? 
 Nothing is working 

0 2 572
2 Replies
Returning Member
Apr 15, 2020 10:40:02 AM

I'm having the same problem and have looked everywhere and tried everything I'm so frustrated 

Expert Alumni
Apr 15, 2020 3:23:53 PM

We apologize for any frustration right now, the Turbo Card app/site is experiencing high volumes today due to stimulus payments being funded. We know everyone is anxious to get their stimulus money and we appreciate your patience. If you are experiencing any issues please wait a bit and try again.