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Returning Member
posted May 25, 2020 3:52:00 PM

Need intuit to remove a charge from my account.

How do i get a charge against my credit card dropped?  Turbo tax charged me the states tax download, but it never did download, so i had to do my states taxes by hand (manually).

0 2 509
2 Replies
Level 15
May 26, 2020 2:00:53 PM

Call support.

 

There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.

(Note that phone support is for paying customers only. There is no phone support for Free Customers.)

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


Returning Member
May 28, 2020 8:29:41 AM

And as a response to this reqyest, i received more online directions that did not solve my problem.  Meanwhile Turbotax has essentially stolen $45.00 from me.  After using TT for the last 10 years, i will never use them again.  BAD CUSTOMERSERVICE!  If a problem cannot be solved online, you will waste hours and never get a resolution.