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New Member
posted Nov 8, 2019 2:24:06 PM

Incorrect balances showing by TURBO, Transunion has the right numbers

Before asking this question, I did speak to Transunion and confirmed that balances on their credit report is accurate, where as TURBO is showing wrong balances since last 60 days. Upon connecting to customer care, they say wait for 30 more days. 

why incorrect balances thus incorrect score on your product services?

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1 Replies
Level 15
Nov 8, 2019 2:39:40 PM

You should probably just wait another 30 days then. Otherwise, you can get support on the Twitter and Facebook Turbo feeds (links below).

 

Twitter: https://twitter.com/intuitturbo

 

Facebook: https://www.facebook.com/IntuitTurbo/?ref=br_rs