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New Member
posted Jul 14, 2020 3:39:02 PM

I was charged

I wanted to pay 45.00 not a 170.00. I have other items to pay for 

0 2 935
2 Replies
Level 1
Aug 7, 2020 1:50:33 AM

TurboTax always does that. Contact them by phone or email for a refund. If you are not happy with the result, contact them again using a different method. That always worked for me. 

Level 15
Aug 7, 2020 6:43:53 AM

@Ssims1 We cannot tell from your post what software you used.  Your Fees are based on which version of the software you used and whether you included any "add-on" features.  And if you chose to have your TurboTax fees deducted from your federal refund--instead of paying upfront using a debit/credit card before you filed---then you agreed to pay a third party bank a refund processing fee of $39.99  ($44.99 in CA).

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online