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New Member
posted Feb 24, 2020 12:53:57 PM

I cannot get state efile to accept a VISA card payment when that same card has been used to buy the 2020 Turbo Tax software

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1 Replies
Intuit Alumni
Feb 25, 2020 11:42:04 AM

See if the steps in this Turbo Tax FAQ will help. If not, contact an agent to process your payment. 

 

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-we-are-having-trouble-validating-your-credit-card-please-try-again/00/26521

 

This FAQ will provide you the steps to contact an agent. https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number