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New Member
posted May 17, 2021 1:23:28 PM

Filing taxes

What to do if I verified my adjusted gross income when filing and the IRS still rejects my taxes? The numbers both match last years tax return and what the IRS has 

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3 Replies
Level 15
May 17, 2021 1:29:37 PM

See this TurboTax FAQ on how to find your AGI

https://ttlc.intuit.com/replies/3301618


You can get free 2019 tax transcript from the IRS

https://www.irs.gov/individuals/get-transcript

If you filed late last year there is a good chance that the 2019 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.

Also see: https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electronically

https://www.forbes.com/sites/howardgleckman/2021/04/26/are-irs-security-tools-blocking-millions-of-people-from-filing-electronically/?sh=529e1d891a76



Level 6
Mar 2, 2022 1:17:11 PM

Sometimes the database gets set back to zero.  Try again with zero AGI.  You can also lie to TurboTax and say that you did not file taxes last year and it will go through without AGI.  Lying to TurboTax is not the same as lying to the IRS. 

New Member
Jan 11, 2025 6:27:35 AM

I need to file my taxes for years 2010 and 2011. How do I do it, can you help.