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Level 1
posted Jan 23, 2020 12:38:53 PM

Why is the tuition field greyed out and not allowing me to enter an amount. I have college tuition amount to enter but it's not letting me enter a value.

I am filing married joint and am not anyone else's dependent.

0 1 249
1 Replies
Expert Alumni
Jan 23, 2020 1:17:15 PM

If you see your school listed with a $0, follow these steps to enter your current year data:

 

  1. Login toTurboTax.com.
  2. Click on Tax Home on the left side of the screen.
  3. If prompted, click on Continue where I left off or Take me to my return.
  4. Choose Deductions and Credits from the top of the screen (for some users, this may be in the center).
  5. Expand the Education section.
  6. Click on Start (or Revisit).
  7. Proceed through the entire education section answering all of the additional questions - you will go through about 8-10 additional screens, and then you should reach a summary page.
  8. On the Education Summary screen at the end of the section, click Edit/Delete.
  9. Edit your entries.

 

If you still cannot edit the data or you cannot get to the Education Summary screen, follow these additional steps:

  1. Click on Tax Tools in the menu on the left of the screen.
  2. Click on Tools.
  3. Scroll down the list of forms and click delete beside Form 1098-T.
  4. Confirm on the next screen by clicking Delete Form.
  5. Scroll down the list of forms again and click Delete beside Education Tuition and Fees Summary.
  6. Again, confirm on the next screen by clicking Delete Form.

This should clear the section out entirely and let you start fresh.