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New Member
posted Apr 5, 2024 3:19:57 PM

Why am I being directed to "Upgrade to TurboTax Deluxe" with the reason being "You have the Lifetime Learning credit" when I do not qualify for that credit?

Under the File section, I get a screen asking me to upgrade because I have the lifelong learning credit, however under the Deductions & credits section I am told I do not qualify for the lifelong learning credit.

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1 Replies
Expert Alumni
Apr 5, 2024 3:23:52 PM

Delete any 1098-T you entered - also delete Form 8863.   Then, go through the FILE screens again.

 

How to delete forms in TurboTax Online

 

How to delete forms in TurboTax Desktop