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Level 2
posted May 10, 2021 7:07:54 AM

TurboTax Advantage -- Discontinued or NOT?

I read that effective November of 2020, the TurboTax Advantage program was being discontinued.  IF that is indeed the case, can someone explain to my why, immediately following the submission of my federal and state returns, I get a solicitation message to sign up for TurboTax Advantage?  Doesn't make sense.  Please explain.  Thanks.

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2 Replies
Level 15
May 10, 2021 7:22:27 AM
Level 2
May 13, 2021 6:02:43 AM

Thanks for the response xmasbaby0.  The "incorrect" information you referred to is actually posted on the community site (

https://turbotax.community.intuit.ca/community/tax-topics/help/information-for-turbotax-advantage-customers/00/1743925

) and says 

 

Effective November 26, 2020, TurboTax will be bringing the TurboTax Advantage program to an end.

If you have been a TurboTax Advantage customer in the past, we understand that this decision may come with many questions. While you can still get the same great TurboTax product and service you are used to after this date, you will now need to download software directly or take advantage of our TurboTax Online service to do so. We've compiled a detailed list below of how this may impact your tax experience, both this year and beyond.

 

...and in my reply here to you I JUST figured out the issue.  I was looking at the Turbotax CANADA site!! Who knew there was such a thing??  At any rate, thanks for the clarification!....